Evaluation of the Effect of Organizational Citizenship Behaviour on Organizational Commitment among Nurses, by Structural Equations Model.

Corresponding Author:
Seyedeh Masoumeh Saadati,
Department of Operation Room,
Neyshabur University of Medical Sciences,
Neyshabur, Iran.
E-mail: hadismast@gmail.com

ABSTRACT

BACKGROUND

The present research explores practical approaches for improving nurses’ organizational commitment based on organizational citizenship behaviour and its dimensions.

METHODS

This research is practical in purpose and is considered to be a descriptive-correlational study. First, theoretical model and between-variables’ hypotheses were developed. Structural equations model was used to explore the research hypotheses. Nurses in hospitals located in Neyshabur and Gonabad were included. Based on Morgan table and using purposive sampling method, 190 participants were chosen. Data collection was conducted by means of two questionnaires including Allen & Meyer's Organizational Commitment Questionnaire and Organ organizational citizenship behaviour questionnaire. Reliability of the questionnaires was assessed using Cronbach’s alpha and composite reliability while convergent and divergent validity were checked.

RESULTS

The results indicated that organizational citizenship behaviour positively affects organizational commitment. Also, the effects of organizational citizenship behaviour constructs on organization commitment were confirmed. The effect of sportsmanship on organizational commitment was not approved.

CONCLUSIONS

High level managers and researchers could get a better understanding of the effect of organizational variables on improved satisfaction among clients and employees using focal correlation.

KEY WORDS

Organizational Citizenship Behaviour, Organizational Commitment, Composite Reliability